Accessibility

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accessibilityBrampton Library is committed to making its resources and facilities accessible to people with disabilities, their families and caregivers as well as providing equitable library services to all residents of the Brampton community. Our goal is to ensure that services are provided in a manner that respects the dignity and independence of our customers with disabilities. Service animals are welcome at all locations and all branch locations are wheelchair accessible.

Brampton Library complies with the Accessibility for Ontarians with Disabilities Act, 2005 and will provide reasonable accommodations upon request. See Brampton Library’s Corporate Accessibility Policy and Multi-Year Accessibility Plan for more information on the Library’s commitment to accessibility.

Brampton Library is a dedicated member of the City of Brampton’s Accessibility Advisory Committee.

Temporary Service Disruptions:

In the event of a planned service disruption to facilities, services or systems that are relied upon by persons with disabilities to access Brampton Library goods or services, notice of the disruption shall be provided in advance (i.e. elevators, TTY, Accessible Workstations). Notice will include information about the reason for the disruption, its anticipated duration and a description of alternative facilities, services or systems that may be available.

Notice may be given by posting the information in a conspicuous place on library premises (i.e. on the door to the premises), on the library web site or by such other method as is reasonable under the circumstances.

In the event of an unexpected disruption, notice will be provided as soon as possible.

Availability of Documents:

Upon request by persons with disabilities, documents published by the Brampton Library will be made available in large print or in alternate accessible formats. 

Feedback:

If there is something we can do to improve our accessibility services, please let us know. Feedback can be given in a variety of methods:

In person: Any staff member will accept feedback from a customer and will follow-up with a manager

In writing: Comment cards are available at all branch service desks and may be given to any staff member

By Telephone: (905) 793-4636 Ext: 4311 or TTY call 1+866-959-9994

By Email: To our Chief Librarian at chieflib@bramptonlibrary.ca

By Mail: Chief Librarian
              Brampton Library- Corporate Services
              65 Queen Street East
              Brampton, Ontario
              L6W 3L6

 

Maintenance will begin on Four Corners Branch parking lots beginning Tuesday, April 18. Accessible spaces will always be available, but parking options during this time will be limited. We apologize for any inconvenience

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